Cassegrain Wines delivery service for domestic orders is provided by Australia Post eParcel (and in some cases Regional Road Express).
All inventory is held at the Cassegrain Winery in Port Macquarie, and orders are packed and made available for collection by Austalia Post on the same or next working day. Australia Post collect deliveries from the Winery every afternoon from Monday to Friday.
Delivery lead time to the customer varies from between 3~14 working days depending on the distance from lodgement at Port Macquarie. Orders can be tracked via the Australia Post site with your tracking ID which is available once the order has been despatched.
If you are not in attendance when delivery is made, the courier will follow any instructions about where to leave the parcel, or where there are none, a note will be left and you will need to pick up your package from your local post office (or local Regional Road Express depot).
We currently do not offer international shipping.
If products are delivered in a damaged state or packaging has been tampered with, please contact our Sales Department within 7 days of delivery. We will investigate the problem with our freight provider and where required resupply or refund damaged product.